1. Overview
NVD DIGITAL LTDA ("NVD Digital", "we", "us" or "our") respects your privacy and is committed to handling personal information responsibly and transparently.
This Policy applies to information processed through our websites, applications, SaaS services, digital products, customer support and related business activities.
2. Information We May Collect
Depending on how you interact with our services, we may collect:
- Name and contact information, including email address.
- Account and authentication information.
- Purchase, transaction and billing-related information.
- Customer support communications.
- IP address, browser, device and operating system information.
- Usage information relating to our websites and services.
- Cookie and analytics information where applicable.
Payment card information may be processed directly by independent payment processors rather than stored by NVD Digital.
3. How We Use Information
- Provide and deliver our products and services.
- Create and manage accounts.
- Process transactions and provide digital access.
- Provide technical and customer support.
- Improve functionality, security and user experience.
- Send operational communications.
- Prevent fraud, abuse and unauthorized access.
- Meet applicable legal and regulatory obligations.
4. Legal Bases for Processing
Where applicable, personal information may be processed based on contractual necessity, legal obligations, legitimate interests, consent or another lawful basis recognized by applicable law.
5. Sharing of Information
We may share information with trusted providers where reasonably necessary to operate our business and provide our services.
- Payment and checkout providers.
- Hosting and cloud infrastructure companies.
- Email and communication providers.
- Analytics and security providers.
- Professional advisers and service contractors.
Information may also be disclosed when required by law or necessary to protect our users, systems, rights or business.
6. Cookies and Similar Technologies
Our websites may use cookies and similar technologies for essential functionality, preferences, analytics, security and performance.
7. Data Retention
Personal information is retained for as long as reasonably necessary for service delivery, business records, legal compliance, dispute resolution and other legitimate operational purposes.
8. Information Security
We use reasonable administrative, organizational and technical safeguards intended to protect information from unauthorized access, misuse, alteration, disclosure or loss.
9. Your Privacy Rights
Depending on your location, applicable law may provide rights regarding access, correction, deletion, information about processing or other actions concerning your personal information.
10. International Processing
Because our business operates digitally, information may be processed or stored outside your country through technology and infrastructure providers.
11. Children's Privacy
Our general services are not intentionally designed to collect personal information from children without appropriate authorization where required by applicable law.
12. Changes to This Policy
We may update this Policy when our services, technology, business practices or legal requirements change. Updated versions will be published on this page.
13. Contact
NVD DIGITAL LTDA
Tax ID / CNPJ: 64.986.050/0001-72
Rua dos Juazeiros, 8 — Presidente Costa e Silva
Mossoró / RN — Brazil
Email: contact@nvddigital.site